MarketStar Blog

As we wrap up the year, let's look at B2B trends. Digital lead generation channels continue to rise in popularity with B2B marketers while more traditional methods fall to the wayside, according to a research report released recently by research consultancy Software Advice.

Outsourced Sales Leader Launches Digital Solutions

Orange you glad Pantone is celebrating such a fun, bright color this year? We sure are.

From Leonardo DiVinci to Steve Jobs and Mark Zuckerberg, there is a sweet spot at the intersection of Science and Art where incredible impact occurs. Each of us will define that magical moment in somewhat different terms depending on the challenges and opportunities we're confronting. When we are able to consider both the quantifiable and definable, with the potential of an artist's unfiltered creativity, we find solutions to even our most precarious challenges.

Congratulations to our Chief Information Officer, Julie Simmons, who was honored today by Utah Business magazine as one of this year’s “30 Women to Watch." Our senior executive was awarded this afternoon with other Utah women business leaders in a special luncheon at the Grand America hotel in Salt Lake City.

I have the privilege of a weekly interaction with a high-functioning autistic child we'll call Ryan. Ryan enjoys our time together in his own unique way. A few weeks back Ryan and I connected over a very unexpected topic – Mentos. When Ryan gets his mind on a topic it consumes him and this particular day his mind was consumed by the idea of a Mentos bombs. Ask him any question, "Ryan what did your mom make for dinner last night?" and his response: "MENTOS BOMBS!!!"

Traditionally, marketing and customer service have worked independently of each other, but in today’s world, separating these two departments makes it harder to deliver excellent customer experience. And when it comes to deciding whether to continue doing business with you, quality of experience is exactly what customers will consider first.1

While reading the printed issue of BtoB magazine, a headline on the front-page caught my eye. I know, old school, huh!? But printed magazines and newspapers do still exist. Anyway! The article I am referring to is titled “Lack of resources impedes marketing automation adoption.”

In the world of business, striking the right balance between acquiring new customers and retaining existing ones can make a significant difference. Many businesses prioritize new customer acquisition, often neglecting the treasure trove of existing customers. This guide explores the immense value of customer retention and how companies can leverage it for greater profitability and long-term success.