MarketStar Blog | Best Practices (8)

Not long ago, “outsourcing” was a taboo subject. Outsourcing meant moving business operations offshore to Asia, Latin America, or some other region where there is cheaper labor. Thanks to the internet call centers, customer support, and other administrative services could be located anywhere in the world. That same infrastructure also powers cloud solutions that are making today’s businesses more efficient and it creates new jobs.

As we wrap up the year, let's look at B2B trends. Digital lead generation channels continue to rise in popularity with B2B marketers while more traditional methods fall to the wayside, according to a research report released recently by research consultancy Software Advice.

I read an interesting article about Comcast ramping up to enter the SMB services space. We all know Comcast (or Xfinity – whatever) delivers cable and internet, but now they will be rolling out IT services, including tech support, network configuration, cloud-based backup solutions and a slew of other things. I’m sure this is NOT a great prospect for traditional VARs and MSPs already struggling in the tepid economy.

Outsourcing is an age-old concept. If you hire someone to clean your home or repair your car, you are outsourcing tasks that take too much valuable time or that you aren’t qualified to handle. Outsourcing in business works the same way. Outsourcing specialty services such as accounting, staffing, or tax preparation is more cost-effective and allows you to hire the most skilled talent available. So why don’t more organizations consider sales outsourcing?

Outsourced Sales Leader Launches Digital Solutions

Orange you glad Pantone is celebrating such a fun, bright color this year? We sure are.

I have the privilege of a weekly interaction with a high-functioning autistic child we'll call Ryan. Ryan enjoys our time together in his own unique way. A few weeks back Ryan and I connected over a very unexpected topic – Mentos. When Ryan gets his mind on a topic it consumes him and this particular day his mind was consumed by the idea of a Mentos bombs. Ask him any question, "Ryan what did your mom make for dinner last night?" and his response: "MENTOS BOMBS!!!"