Summary
Digital has been a boon for buyers. It has been proven to be an excellent platform to gather quality information at once. This has made it harder for sellers to influence buyer decisions. They are finding it challenging to cater to the buyer’s demands, particularly when it comes to delivering satisfactory customer experiences.
The only way to address these challenges is to create a robust sales team that will be proactive and available at every stage of the customer’s lifecycle. Building a team is difficult and costly. In such a scenario, organizations can leverage existing resources through sales outsourcing. Learn more about sales outsourcing in this guide.