In this engaging conversation, Jessica Ly interviews Sangeeta Walsh, Director of Platform and Analytics Product Marketing at RingCentral, about the role of APIs in enabling customized communication solutions. Sangeeta shares insights on the evolution of analytics in unified communications, highlighting how businesses can leverage data for smarter decision-making. She also discusses RingCentral’s latest innovations, including AI-driven integrations, embeddable solutions, and expanding developer support to drive business efficiency.
