Keith Titus
President & CEO
Keith is a visionary leader who has been instrumental in transforming MarketStar into a leading provider of Sales-as-a-Service®. His innovative approach, combined with a focus on scalable growth and data-driven strategies, has positioned the company at the forefront of the industry. Under his leadership, MarketStar consistently exceeds client expectations and redefines what's possible in sales.
With a proven track record of driving growth and successful turnarounds, Keith excels at leading through change and inspiring high-performance teams. He fosters a culture of collaboration, continuous improvement, and strategic innovation. Keith holds an MBA from the University of Utah’s David Eccles School of Business.
Paul Grant
Chief Customer Officer
With nearly 3 decades of experience, Paul is a customer-focused leader at MarketStar, driving growth and client satisfaction. As Chief Customer Officer, he leads client delivery, business development, and marketing teams to enhance customer experiences and drive long-term success.
Previously, as Executive Vice President at Teleperformance, Paul scaled operations and built lasting client relationships across industries. His leadership and commitment to customer success have been key to MarketStar’s position as a leader in outsourced sales and marketing solutions.
Ben Kaufmann
Chief Financial Officer
Leveraging extensive expertise in finance, strategic leadership, and negotiation, Ben plays a pivotal role in optimizing MarketStar’s financial operations. With a robust technical background and a proven track record in streamlining processes, driving operational excellence, and negotiating high-impact deals, Ben has been instrumental in accelerating revenue growth and ensuring long-term financial stability for the company.
Justin Nalder
Executive Vice President of Operations
Justin is an experienced executive with over 25 years in corporate operations, HR, and talent management. As Executive Vice President of Corporate Operations at MarketStar, he leads HR, IT, Operations, and the MarketStar Foundation, managing global teams. A strategic thinker and problem solver, Justin excels in driving positive change, strengthening operations, and providing clear, decisive leadership for long-term growth. His background in both strategic and operational leadership enables him to align business goals with HR initiatives, driving enterprise performance and organizational success.
Priscilla Selwine
Senior Vice President of Marketing
Priscilla is a seasoned marketing leader with global expertise and a history of executing award-winning campaigns. As SVP of Marketing & Demand Generation at MarketStar, she spearheads initiatives across Europe, APAC, and the US, driving demand generation and digital strategies that fuel business growth. Previously, Priscilla led integrated marketing communications at Gutenberg and delivered high-impact campaigns for leading clients like Amazon and IBM at Ogilvy.
With a proven ability to drive growth and innovation, Priscilla continues to shape the future of marketing at MarketStar.
Dhruvam Misra
Senior Vice President of Client Delivery
Dhruvam drives client success at MarketStar, managing complex portfolios that accelerate revenue, enhance client engagement, and foster business growth. With 20+ years of experience across BPO, KPO, telesales, and process improvement, he oversees global client delivery teams based in North America, Europe, and India.
Having held leadership roles at GE, Dell, Mphasis, HCLTech, Convergys, and Regalix, Dhruvam is known for delivering innovative solutions, exceeding targets, and driving operational excellence. His strategic leadership, customer focus, and commitment to talent development are vital to MarketStar’s ongoing success.
Anthony E. Byrne
Senior Vice President of Business Development
Anthony brings over 20 years of experience in marketing, sales leadership, and go-to-market strategies to MarketStar. A proven entrepreneur and strategist, his leadership has been instrumental in driving transformational growth, building high-performing teams, and expanding MarketStar’s footprint across global markets.
With a passion for delivering exceptional client outcomes, Anthony combines deep industry expertise with forward-thinking go-to-market strategies to align client needs with measurable results. His efforts have unlocked new revenue opportunities, inspired teams to excel, and solidified MarketStar as a leader in outsourced sales solutions.
Dan Peterson
Senior Vice President of Strategic Growth
Dan drives MarketStar’s success with a focus on revenue optimization and market expansion, particularly in the AdTech and MarTech sectors. As SVP of Strategic Growth, he leads innovative product launches and strategic initiatives that align business goals with growth objectives. Dan’s expertise in digital advertising trends and data-driven insights helps clients enter emerging markets, optimize sales strategies, and scale efficiently. His leadership empowers clients to maintain a competitive edge, achieve sustainable growth, and capitalize on new opportunities in a rapidly evolving market.
Ezra Hookano
Senior Vice President of Indirect Sales
Armed with over two decades of channel sales leadership, Ezra is known for his ability to scale sales teams and channels from zero to hundreds of millions. As a seasoned VP, his channel development expertise was instrumental in driving growth for two companies that IPO'd for over a billion dollars.
A pioneer in building AI-focused channel and partnership teams, Ezra leverages emerging technologies to fuel business innovation. His ability to recruit, develop, and scale high-performing sales teams has been key to expanding MarketStar’s channel ecosystem and leadership in partner-driven growth.
Douglas Bay
Vice President of Client Delivery
Douglas is a seasoned VP of Client Services at MarketStar, specializing in market expansion, go-to-market strategies, and business development. With extensive experience in the outsourcing and offshoring industries, he helps clients drive sustainable growth and scale operations across diverse sectors.
Previously at Creative Channel Services, Douglas led client relationships, maximized ROI, and guided high-performing teams to drive revenue growth. His strategic, results-driven approach consistently empowers clients to achieve their business goals.
Srinivasan Seethapathy
Vice President of Client Delivery
Srinivasan is a results-driven leader with a hands-on approach to solving complex operational challenges and implementing sophisticated workflows. As VP of Client Delivery at Marketstar, he specializes in launching and expanding global sales programs, optimizing service delivery, and driving business development. Known for his ability to build strong client relationships, Srinivasan leads cross-functional teams to deliver scalable solutions and continuous improvements, ensuring exceptional client outcomes and expanded global reach.
Manoj Kumar
Vice President of Client Delivery
Manoj specializes in operational excellence and driving client success at MarketStar. As VP of Client Delivery, he brings extensive industry knowledge that helps him deliver transformative outcomes and nurture long-term partnerships. Combining a strong foundation in digital marketing with innovative, client-focused insights, he optimizes workflows, crafts data-driven strategies, and implements scalable initiatives. Known for building trusted relationships, Manoj develops tailored solutions that ensure measurable outcomes and sustained growth for clients.
Joel Brough
Vice President of Client Delivery
With over 15 years of experience, Joel is recognized for his proven ability to lead cross-functional teams and drive measurable business results. He specializes in cultivating team member growth, spearheading new business development, and delivering exceptional customer engagement and retention. With a focus on maximizing the sales cycle, Joel is committed to exceeding customer expectations and revenue goals. His leadership fosters a culture of diversity, inclusion, and purpose, empowering teams to thrive while ensuring sustainable success at MarketStar.
Waryam Singh
Vice President of Client Delivery
Waryam is an experienced leader in customer service and contact center optimization, currently serving as Vice President at MarketStar. With over 18 years of experience, he specializes in driving client satisfaction and business resilience through process improvements and exceptional service delivery.
At MarketStar, Waryam optimizes service operations to ensure sustainable growth and long-term success for clients. His leadership focuses on enhancing the client experience, streamlining workflows, and fostering a culture of continuous improvement.
Jeffrey Heiner
Vice President of Client Delivery
Leveraging over 20 years of experience in sales, client relations, and management, Jeffrey excels in building strong partnerships that ignite business growth. His results-driven approach, combined with a commitment to exceptional customer service, has been pivotal in elevating MarketStar's strategic accounts and delivering impactful outcomes.
Brady Bowen
Vice President of Client Delivery
With a proven track record in client retention, Brady excels at transforming service excellence into measurable success. At MarketStar, he champions initiatives that enhance satisfaction by building strong relationships and ensuring sustainable success for both MarketStar and our clients.
Previously at Spring Mobile, Brady leveraged his knowledge of sales enablement strategies to boost performance and drive operational efficiency. Known for inspiring teams and leading change, Brady fosters a positive attitude that focuses on open communication and coaching, creating a culture of learning and growth.
Shae Hill
Vice President of Client Delivery
Shae is a seasoned sales leader specializing in channel partner management and growth in the IT sector. At MarketStar, she leads teams managing partner programs across hardware, SaaS, and cloud solutions, with a focus on data-driven performance and ecosystem development.
Previously, as Director of Partner Channels, Shae drove strategic initiatives and built high-performing teams to enhance partner engagement and sales enablement. She is known for delivering results and fostering strong collaboration across client and partner ecosystems.
Philip Mickey
Vice President of Community Growth
With more than 25 years of experience in marketing communications, Philip leads MarketStar’s global corporate communications strategy and community growth initiatives. In his role, he designs and refines programs that promote education, self-reliance, and community development on a global scale. Renowned for his innovative approach to brand strategy and public relations, Philip is committed to delivering impactful solutions that enhance MarketStar's presence, deepen engagement, and build stronger connections with diverse audiences worldwide.
Courtney Rodriquez
Vice President of People Success
Courtney leverages her expertise in global HR strategy to enhance MarketStar's organizational performance. She oversees core HR functions, including talent acquisition, employee relations, performance management, and workforce planning, while driving initiatives in diversity, equity, and inclusion (DEI), compliance, and employee engagement for impactful results.
Known for optimizing the employee lifecycle, Courtney leads key initiatives that enhance engagement, improve retention, and promote collaboration. Passionate about fostering innovation and continuous improvement, she attracts, develops, and retains top talent to build high-performing teams.
Shanta Sarkar
Vice President of People Success
With 20 years of rich HR experience, Shanta plays a pivotal role in advancing MarketStar’s impactful HR initiatives that champion diversity, inclusion, and global talent management. Her expertise and strategic vision ensure MarketStar remains at the forefront of HR innovation, implementing processes that enhance team dynamics and drive success globally.
Len (Leonard) Brennan
Vice President of Global Security and Privacy
As the Vice President of Global Security and Privacy at MarketStar, Leonard combines his 30 years of experience in sales, sales management, marketing, and IT and Operations, to develop and execute cutting-edge security strategies and compliance frameworks. His varied background has uniquely aligned MarketStar's global information security and data privacy posture with client needs and expectations. Leonard’s leadership not only enhances MarketStar’s security posture but also drives continuous improvement within the company’s Information Security Management System, fortifying global security operations and maximizing its value for both the organization and its clients.
Russell Reed
Vice President of Technology
Russell leads IT, development, analytics, and sales enablement teams at MarketStar. With over 25 years of experience, he drives innovation and technology-driven growth. Russell launched an AI and machine learning team to deliver advanced business solutions, enhancing MarketStar's competitive edge. As VP of Technology, he restructured the team to focus on advanced analytics, improving efficiency and retention. He also mentors future IT professionals as an adjunct professor at Weber State University. Russell's blend of technical expertise and strategic vision has been key to MarketStar’s success.
Theo S. Shikov
Vice President of Operations
Theo heads MarketStar’s operations in Bulgaria, driving business growth through innovative sales and marketing strategies. Under his leadership, MarketStar provides flexible, outsourced solutions that scale businesses and help clients achieve their revenue goals. With deep expertise in sales and marketing, Theo cultivates a high-performance culture that empowers teams to surpass expectations and expand MarketStar’s presence in Bulgaria and across the European region.
Beyond his role at MarketStar, Theo is dedicated to mentoring emerging leaders, teaching sales courses at the American University in Bulgaria, and actively contributing to various industry initiatives.
